AssistantAI TRAINING
Learning guide · 6 courses

AI courses for writing better emails

A course on AI email can teach a better draft, a useful thread summary or a way to move details into another app. Those are different jobs. Choose the course that practises the one you need, and check the facts and commitments before a message goes out.

Find your starting point

ChatGPT (Free) for Everyday Work uses fictional workplace scenarios for emails, meeting summaries and reports. AI for Absolute Beginners: ChatGPT, Claude & Copilot adds checks for sources, dates and calculations, plus permissions and human approval. Smarter AI Writing focuses on clearer drafts, concise openings and a personal voice brief. It is about writing quality, not running an inbox.

Microsoft Copilot & Outlook covers drafting, triage, thread summaries with references, Teams and OneNote summaries, and some Excel and PowerPoint help. The one-hour Copilot with Outlook course is narrower and needs business or enterprise Copilot access for follow-along practice. EA Campus's Copilot for Email and Tasks class adds To Do, Planner, Loop, Teams Facilitator, agents and Power Automate. Its live class requires a Copilot licence and includes three months of recordings.

The courses describe different kinds of practice: fictional labs, quizzes, a voice brief, or work inside Copilot. Decide whether you need help with one message, a long thread or a queue of commitments and tasks. Check the account, access period and price for the course you choose.

A fictional example to try

Draft a reply without making a new promise

A fictional client writes: ‘Could we meet Tuesday or Thursday? I’ll send the proposal when finance signs it off.’ Your director is free Thursday afternoon. No meeting has been agreed, and the proposal has no confirmed delivery date.

Try this prompt

Draft a warm reply under 90 words. Offer Thursday afternoon and ask which time works. Acknowledge that the proposal is awaiting finance approval. Do not confirm a booking or promise a delivery date.

What a useful answer includes

  • The reply offers Thursday and asks for a time
  • It does not say a meeting is booked.
  • It keeps finance approval as a dependency and adds no deadline for the proposal.
  • The wording sounds like something you would send.
  • Adjust the greeting and tone before using it.

Before you pick a course

  • A writing course can help with tone, structure and prompts.
  • An Outlook or Gmail course may also cover working inside the inbox
  • Check which applications it teaches.
  • If you want an email to become a task, look for task extraction and follow-up practice as well as drafting.
  • Check the software plan and whether exercises happen in a browser chat or your email application.

Compare the courses

CourseWhat you’ll doTimeCost and access
ChatGPT (Free) for Everyday Work: Emails, Meetings & ReportsCollins Gidisu
  • Fictional BrightPath Services scenarios and practical labs are listed, with knowledge checks
  • 4h 24m of video
  • Check the course page for current pricing and software requirements.
Microsoft Copilot & OutlookOmar Koryakin
  • Short demonstrations and section quizzes are listed
  • 1h 23m of video
  • Check the course page for current pricing and software requirements.
AI for Absolute Beginners: ChatGPT, Claude & CopilotCorey Cascio
  • Supplied templates, exercises, quizzes and a guided decision-email workflow are listed.
  • 1h 24m of video
  • Check the course page for current pricing and software requirements.
Microsoft Copilot with Outlook: 1 Hour Crash Course!Amandeep Sawhney | HawkEye Data
  • The course demonstrates email drafts, tone changes, thread summaries, writing coaching and meeting creation.
  • You can watch without a Copilot licence
  • Following along needs Microsoft 365 with business or enterprise Copilot access.
  • 1h 18m of video
  • Check the course page for current pricing and software requirements.
Smarter AI Writing: Elevating Your Business CommunicationLinkedIn Learning
  • The described reusable output is a personal voice brief
  • 19m

See course page for pricing.

Copilot for Email and Tasks Management MasterclassThe EA Campus (formerly Practically Perfect PA)
  • Interactive live instruction includes learners working in Copilot, alongside demonstrations.
  • Three-hour live masterclass listed for 21 October 2026
  • Includes 11am–2pm ET /4pm–7pm GMT.
  • Confirm timezone conversion before booking.
  • £450 live attendance
  • £350 recording access.
  • Copilot licensing is separate

Take a closer look

Office workflowsOmar Koryakin

Microsoft Copilot & Outlook

Use Copilot in Outlook to draft emails, triage messages, follow up on tasks and summarize threads with source references.

Format
Recording
Time
1h 23m of video
Explore courseAvailable

Try this before you choose

Write a fictional email thread with one promise, one unanswered question, a date and a tone request. Compare what each course asks you to produce: a draft, a checked summary, a task list or a calendar item. Confirm the needed account before enrolling.

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